Definitions/Terms: ‘Techelogy, Techelogy Esolustions, Techelogy Group, We, Us, TG refers to website owner ‘You, your, customers, clients, visitors refers to User or Viewer of this website.
Whatever may be the mode of information, we want to convey that we respect the privacy of your information. All the personal and organizational information gathered or tracked by us or knowingly given by you, are handled carefully by us.
We don’t sell the names or any personal information of our customers or users to any of the outside vendors.
We maintain complete confidentiality while undertaking the projects with other companies or individuals.
Techelogy may collect following information, but not necessarily limited to: • Contact information like name, physical address, email address, company details and telephone number. • Transactional information about products and services you purchase or download. • User preferences like areas of interest, product requirements, community choices or other info, while it is provided when user is using the website. • Credit/Debit card and payment information, we have designed the usage of such financial information in a manner to safeguard against unauthorized access. • Other data which may include, but not limited to, call recordings, data collected through automated electronic interactions, browser and device information, application usage data, geo-location info, etc.
Cancellation policy If client wants to cancel any project at any point of time, then the cancellation request should be submitted to us in written manner with an authorized signature. If project is cancelled due to any reason, before completion, we will issue an invoice for the amount of work completed at that point of time, depending on the resources used for that work. Any project delay from client’s side lasting longer than 30 days will be considered as cancelled by Techelogy and it will not get restarted unless we receive the request in written to restart the project. In such cases, we will issue an invoice for the amount of work completed at that point of time, depending on the resources used for that work. Refund Policy Techelogy follows the refund policy as stated below and any client by registering for any of our services agrees to accept our refund policy. This refund policy does not apply to any companies or persons that we do not manage or employ, including third-party service providers or websites. Before filing a complaint for refund, all possible attempts for achieving acceptable solution should be a priority. Refund will be considered as a last resort when nothing is working out between us and our clients. Refund requests will only be considered if we are unable to reach mutually satisfying solution. We handle every project in a best possible and professional manner so as to deliver results as proposed earlier. However in adverse conditions, if we are unable to complete client’s requests, then we consider refunds as follows: • 80% refund of the kick-start amount if project is not kick-started (Not started at all). • If the project is terminated at any stage of the execution, whether it may be after design creation, build development or any other phases, the refund will depend upon the amount of work done. Partial refund will be done based on resources used until that stage of the project. • If the project is completed and deployed on the server, no refunds will be done. • Any work delivered at client server, will not be refunded at all. Refunds will be processed within 30 working days after the mutual agreement. Limitation of Liability Techelogy will not be liable in any direct or indirect or consequential loss of revenue that may arise related to projects we have developed. We reserve full rights to terminate any project at any point of time without any liability. Techelogy is not responsible for any issues, damages or downtime resulting from use of any of our services indirectly. Third party services are considered as independent of those provided by Techelogy. We may change the refund/cancellation policy without any prior notice and may amend this policy time to time. Please review the policy periodically. Your continued use of our website after any amendments implies your acceptance.